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Our Policies

  • Privacy

    The personal contact details that you provide us are dealt with absolute confidentiality. We retain your personal information only for the purpose of processing your order and will never, under any circumstances, share, trade or sell your information to anyone.

  • Usage Rights

    The templates that you have purchased can be copied, edited, saved, any necessary modifications to fit your purposes.

    You can use the free templates for your presentations and projects.

    You are prohibited from providing the purchased templates to third parties against payment or free of charge.

    You are prohibited from transferring the usage rights to third parties.

    You are not allowed to resell or distribute our templates.

    You may not place our templates on a website, portal or social network website for download.

  • Warranty

    Our templates are provided "as is" without warranty. You are obliged to immediately (within a period of 14 days) inform of any complaints in regards to the purchased templates.

  • Refund

    Since MyTemplatesShop.com is offering non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.

    Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than those which are specified as compatible in a description available on the preview page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.

  • Account cancellation/deletion

    To delete your account, contact our support team. Please include your email and full name in the request that you confirm you would like the account permanently deleted which will clear the data. This action can't be undone, so let us know you confirm you'd like this done and our support team will take care of your request swiftly! In these requests, please include your full name "I confirm I'd like (my full name) permanently deleted."